Shipping policy

At Palm Haven Estate, we take pride in delivering premium coffee products with the same precision and care that goes into every roast.

Processing Time

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

During peak seasons or product launches, processing may take slightly longer.

Shipping Time

Estimated delivery times:

  • United States: 3–7 Business Days
  • Canada: 5–10 Business Days
  • International: 7–21 Business Days

Delivery times may vary depending on location and carrier.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free shipping may be offered during promotional events.

Order Tracking

Once your order ships, you'll receive an email containing your tracking information.

Lost or Delayed Shipments

Palm Haven Estate is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or incorrect shipping addresses.